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request for removing a phone from Autoprovisioning/Redirection service

Please remove Snom D715 from provisioning server: MAC: 0004137FE006 

Best Answer

This MAC address has been registered on our RDS with a 3CX account. I presume you're using 3CX version 15/15.5 and registered the phone with 3CX. Due to our contractual agreement with the account holder we can not remove the MAC address from the RDS. You will need to contact 3CX.

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Answer

This MAC address has been registered on our RDS with a 3CX account. I presume you're using 3CX version 15/15.5 and registered the phone with 3CX. Due to our contractual agreement with the account holder we can not remove the MAC address from the RDS. You will need to contact 3CX.

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