Snom D725 and Firwmwre 8.9.3.60 - May 2017 : Helpdesk platform

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Snom D725 and Firwmwre 8.9.3.60 - May 2017

L

Léonard André

started a topic over 2 years ago

Hi,

One of my phone snom725-SIP is ruuning snom725-SIP 8.7.5.35 firmware.

When I try to update with the firmware "http://downloads.snom.com/fw/snom725-8.9.3.60-SIP-r.bin" the phone reboot but always restart with the current version. No update.

Any advice is welcome.

Thanks

1 Comment

S

Sidaty Khalihina

said over 2 years ago

Hi Léonard André,
Does the phone have access to the internet?

Please also check if the phone is provisoned or not, maybe it receives the firmware url from the provisioning server?

Best regards

Sidaty

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