MAC removal from provisioning : Helpdesk platform

N

Noud de Bruijn

started a topic about 2 years ago

Please remove 000413715B03 (snom 760) from the provisioning database. Thanks in advance.

Best Answer

L

Luca Livraga said 9 months ago

Hi Markus,
this is the standard procedure for removing Mac addresses:

https://helpdesk.snom.com/solution/articles/6000107899-redirection-service-mac-address-removal-procedure

Regards

L

Luca Livraga

said about 2 years ago

Dear Noud,

this mac address was added to our redirection service by 3cx, please contact 3cx to know how to remove the mac address.

Best Regards

N

Noud de Bruijn

said about 2 years ago

I know, but when I removed this phone from this site it is not possible to alter the provisioning field. It stays greyed out, even after resetting the phone. How can I solve this?

L

Luca Livraga

said about 2 years ago

removed.

Please, reset your phone to default.

Regards

P

Pascal Thibault

said about 2 years ago

[#9249] MAC removal from provisioning : Helpdesk platform

Please remove 000413338451 (snom PA1) from the provisioning database. Thanks in advance

D

Dean Mumby

said about 2 years ago

Hi Please remove mac 0004132CBF37 from provisioning

reagrds

D

Dean Mumby

said about 2 years ago

please also remove 0004132CBF87

thanks very much

M

Markus Wenke

said 9 months ago

Hi,

please remove 000413943BBE (snom D765) from the provisioning database.

Thanks in advance.

L

Luca Livraga

said 9 months ago

Answer

Hi Markus,
this is the standard procedure for removing Mac addresses:

https://helpdesk.snom.com/solution/articles/6000107899-redirection-service-mac-address-removal-procedure

Regards