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Change my ringtone M25 with 3CX PBX

Hi everyone I have 2 Snom M300 Dect and 10 M25 handsets, 5 on each. 


however the default ringtone is not what we want and i cannot get it to change. i have looked everywhere online and in the PBX and the DECT config where do i change this,. 


i have changed the tone on the handset itself but that doesnt change the actual ring when someone calls... please help. 


Best Answer

Dear Joshua,

probably your pbx use the alert-info header that overwrite your ringtone settings.

Please, try to upgrade to our latest firmware version and turn off the following setting: "Remote Ring Tone Control"

Is the differentiated ringtones feature supported on M300/M700 ?


Best regards

1 Comment

Answer

Dear Joshua,

probably your pbx use the alert-info header that overwrite your ringtone settings.

Please, try to upgrade to our latest firmware version and turn off the following setting: "Remote Ring Tone Control"

Is the differentiated ringtones feature supported on M300/M700 ?


Best regards

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