Hi everyone I have 2 Snom M300 Dect and 10 M25 handsets, 5 on each.
however the default ringtone is not what we want and i cannot get it to change. i have looked everywhere online and in the PBX and the DECT config where do i change this,.
i have changed the tone on the handset itself but that doesnt change the actual ring when someone calls... please help.
Best Answer
L
Luca Livraga
said
over 3 years ago
Dear Joshua,
probably your pbx use the alert-info header that overwrite your ringtone settings.
Please, try to upgrade to our latest firmware version and turn off the following setting: "Remote Ring Tone Control"
Joshua White
Hi everyone I have 2 Snom M300 Dect and 10 M25 handsets, 5 on each.
however the default ringtone is not what we want and i cannot get it to change. i have looked everywhere online and in the PBX and the DECT config where do i change this,.
i have changed the tone on the handset itself but that doesnt change the actual ring when someone calls... please help.
Dear Joshua,
probably your pbx use the alert-info header that overwrite your ringtone settings.
Please, try to upgrade to our latest firmware version and turn off the following setting: "Remote Ring Tone Control"
Is the differentiated ringtones feature supported on M300/M700 ?
Best regards
Luca Livraga
Dear Joshua,
probably your pbx use the alert-info header that overwrite your ringtone settings.
Please, try to upgrade to our latest firmware version and turn off the following setting: "Remote Ring Tone Control"
Is the differentiated ringtones feature supported on M300/M700 ?
Best regards
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