How can we help you today?
Start a new topic

PA1 error

i am getting some errors i cannot track down for a skype PA solution. Any help appreciated: [ERROR ] PHN: Dispatcher::SendRequest: NTLM credentials for identity 1 invalid

[ERROR ] PHN: Dispatcher::SendRequest: No credentials set for identity 1

[CRITIC] SIP: Registrar PA.IT@xxxx.com refused with code 401

[CRITIC] SIP: Will not try to reregister because login credentials were rejected by Lync!


1 Comment

Dear Michael,


From the logs, it seems your registrar is rejecting the user credentials for identity 1 on the PA1. Could you double check the settings are correct ? 


What is the exact firmware version you are using on the PA1? 



Login or Signup to post a comment