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Answered

Remove MAC from provisioning server

I am redeploying a bunch of 720s to a new account and 4 cannot update - can you please remove them from the provisioning server?




Best Answer

Yusuf,


The MAC addresses you're requesting removal from our Snom Redirection Server are registered with vTalk. Our contractual agreements with the owner prevents us from removing this MAC addresses with out their direct consent and knowledge. You will need to contact them directly and request that they remove the MAC addresses from the Snom Redirection Server.



Regards,



Snom Support


Answer

Yusuf,


The MAC addresses you're requesting removal from our Snom Redirection Server are registered with vTalk. Our contractual agreements with the owner prevents us from removing this MAC addresses with out their direct consent and knowledge. You will need to contact them directly and request that they remove the MAC addresses from the Snom Redirection Server.



Regards,



Snom Support

thanks

Hi Sean

Vtalk (say they have) removed the MAC addresses of 24 phones

4 720's work now

But I have had trouble with the first 2 710's

They will not auto-provision from Vodia (although they no longer look for the vtalk config)

Can you please check that they are cleared from your provisioning server?

The first 2 MACs that won't auto-provision on Vodia are:





Please yusuf open a ticket with this info . 


Regards

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