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DECT M700 reboot loop

Hi,


We have a Snom DECT M700 stuck in reboot loop (6 blink orange-green)


Firmware installed was 3.55 and was working fine for some time. A few days ago it went into the reboot loop.


We tried the factory reset, but it seems on each reboot the light gets green for a few seconds...there is IP address in DHCP and then goes orange blink 6 times. again goes to green solid for 20-30 sec.


web GUI is not available


Do you happen to have a solution for this case?


best regards,

Ivan


Best Answer

Is it a standalone M700 or part of a Multicell? Is it getting its setting via provisioning (DHCP, Plug and Play)?


Answer

Is it a standalone M700 or part of a Multicell? Is it getting its setting via provisioning (DHCP, Plug and Play)?

Hi guys I have the same issue with my M700 it is stuck in a reboot loop, do you know a solution for this?

Thanks in advanced

 

@Orlando Villarreal

We've try TFTP, factory reset...nada!
Eventually sent-back with RMA and that fixed the prob.

I wouldn't want to say it's same case as you have, but try with TFTP, power adapter, no poe connection and factory reset. After that, if nothing helps...welcome to RMA club.

Ivan

 

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