Hi i'm from MIRO a re seller of SNOM. My client called and said that her phone just died after using it for 2 years. She described the problem as the following:
All lights go on.
Cant receive and make calls
Screen shows "Send DHCP requests".
What can the problem be and what is a possible solution?
Regards
Best Answer
C
Conrad de wet
said
almost 4 years ago
Hi Pietro, Thank you the client found the problem it was just a faulty cable.
Conrad de wet
Hi i'm from MIRO a re seller of SNOM. My client called and said that her phone just died after using it for 2 years. She described the problem as the following:
All lights go on.
Cant receive and make calls
Screen shows "Send DHCP requests".
What can the problem be and what is a possible solution?
Regards
Hi Pietro, Thank you the client found the problem it was just a faulty cable.
Regards from MIRO
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Hi Conrad,
This can be a network issue, could you please check if the phone can reach the DCHP server ?
Conrad de wet
Hi Pietro, Thank you the client found the problem it was just a faulty cable.
Regards from MIRO
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