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Snom 710 Stopped Working

Conrad de wet

started a topic over 2 years ago

Hi i'm from MIRO a re seller of SNOM. My client called and said that her phone just died after using it for 2 years. She described the problem as the following:

All lights go on.

Cant receive and make calls

Screen shows "Send DHCP requests".

What can the problem be and what is a possible solution?

Regards

Best Answer

Conrad de wet said over 2 years ago

Hi Pietro, Thank you the client found the problem it was just a faulty cable.

Regards from MIRO

2 Comments

Pietro Bertera

said over 2 years ago

Hi Conrad,

This can be a network issue, could you please check if the phone can reach the DCHP server ?

Conrad de wet

said over 2 years ago

Answer

Hi Pietro, Thank you the client found the problem it was just a faulty cable.

Regards from MIRO