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Snom 710 Stopped Working

Hi i'm from MIRO a re seller of SNOM. My client called and said that her phone just died after using it for 2 years. She described the problem as the following:


All lights go on.

Cant receive and make calls

Screen shows "Send DHCP requests".


What can the problem be and what is a possible solution?


Regards


Best Answer

Hi Pietro, Thank you the client found the problem it was just a faulty cable.


Regards from MIRO


Answer

Hi Pietro, Thank you the client found the problem it was just a faulty cable.


Regards from MIRO

Hi Conrad,


This can be a network issue, could you please check if the phone can reach the DCHP server ?

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