Re-register M65 handsets on M700 in multicell mode : Helpdesk platform

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Re-register M65 handsets on M700 in multicell mode

Marcel Peeters

started a topic almost 2 years ago

Hello,

I have a really simple question: say you already deployed your handsets provisioned and everything to the users. When a user deletes the registration, HOW do you re-register the particular handset with the extension? I'm simply not able to register the handset anymore, unless I delete the IPEI number behind the extension in the basestation!

Already tried rebooting the basestation to activate registration mode, or trying "Register handset" or "Start SIP registration" but none work. This should be so simple..

With regards,

Ali

Best Answer

Pietro Bertera said almost 2 years ago

Hello Ali,

you have to delete the IPEI or reconfigure the AC code for the handset

1 Comment

Pietro Bertera

said almost 2 years ago

Answer

Hello Ali,

you have to delete the IPEI or reconfigure the AC code for the handset