Snom 710 / 765 not working with Plantronics Savi W710 (with EHS advanced 2.0)
i
it department
started a topic
about 4 years ago
Hej guys,
we got a very annoying problem with our our snom 710 and 765 (on 3CX v15, with firmware 8.9.3.38). We're using Plantronics Savi W710 with your EHS Advanced 2.0 (revision R2A) one these phones, but we're not able get the headsets working. When we click the button on the headset it picks up, but the microphone's not working and the headsetspeaker make "white noise". I attached a picture of the connections ... hope it helps.
The EHS is connected with the phone via 4pin_cable, as you can see. The Headset is connect to the EHS wit 3,5mm jack and Rj45- 8pin. This is the only wiring which is possible with the delivered cables.
We tried different combinations of headsets, phones and EHS ... none worked, always the same.
it department
Hej guys,
we got a very annoying problem with our our snom 710 and 765 (on 3CX v15, with firmware 8.9.3.38). We're using Plantronics Savi W710 with your EHS Advanced 2.0 (revision R2A) one these phones, but we're not able get the headsets working. When we click the button on the headset it picks up, but the microphone's not working and the headsetspeaker make "white noise". I attached a picture of the connections ... hope it helps.
The EHS is connected with the phone via 4pin_cable, as you can see. The Headset is connect to the EHS wit 3,5mm jack and Rj45- 8pin. This is the only wiring which is possible with the delivered cables.
We tried different combinations of headsets, phones and EHS ... none worked, always the same.
Greetings
Yves
it's a lil bit weird, but this wiring works as described in the snom wiki
http://wiki.snom.com/Accessories/EHS_Advanced#Connecting_to_snom7xx_and_D7xx_series
the needed 4p cable is delivered with the plantronics headset
SOLVED!
- Oldest First
- Popular
- Newest First
Sorted by Oldest Firstit department
it's a lil bit weird, but this wiring works as described in the snom wiki
http://wiki.snom.com/Accessories/EHS_Advanced#Connecting_to_snom7xx_and_D7xx_series
the needed 4p cable is delivered with the plantronics headset
SOLVED!
Alberto Sagredo Castro
Glad to know its solved. Sorry for our late response
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