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Remove MAC from Provisioning Server

Hello,


We have a SNOM 760 which was purchased second hand however we are unable to provision it as I believe it is registered with the SNOM provisioning server.


Could you please check for and if present remove the following MAC address:  000413711F9D.


I can confirm that this device is not a branded phone and is not owned by a telco.


Thanks,

Matthew

Best Answer

Dear Matthew,


the mac is owned by vtalk.cloud, you should ask them to remove the redirection,

https://helpdesk.snom.com/support/solutions/articles/6000107899-redirection-service-mac-address-removal-procedure

Thanks and best regards,

1 Comment
Answer

Dear Matthew,


the mac is owned by vtalk.cloud, you should ask them to remove the redirection,

https://helpdesk.snom.com/support/solutions/articles/6000107899-redirection-service-mac-address-removal-procedure

Thanks and best regards,

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