Ring-back with + : Helpdesk platform

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Ring-back with +

Nigel Roberts

started a topic over 1 year ago

Several trunks that we use pass incoming caller ID in the correct E.164 format, including the + sign instead of the local international access code (such as 00 or 011).

But when we try to call them by clicking on the display, the call fails (since + isnt recognised as a diallable number).

Is there something you can do here? Substitute + with 00 or 011 (choosable) perhaps?

1 Comment

Pietro Bertera

said over 1 year ago

Dear Nigel,

thanks for contacting us,

this can be achieved using a phone regex dialplan:

http://wiki.snom.com/Features/Dial_Plan/Regular_Expressions