How can we help you today?
Start a new topic
Answered

SNOM PA1 Network Failure

Hi support,


I'm having an issue with all of my PA1 boxes. I've noticed that when one loses network connectivity for a very marginal time it drops the SIP connection to my SIP server and never tries to reinitiate the connection. Is there a setting that I'm missing that will automatically re-register the SIP connection after a network failure? Basically, when it happens, a tech can reboot the machine by powering it down and nothing changes but when you login to the GUI and reboot it that way, it starts working again. Any help would be appreciated.


Firmware Version - 8.7.3.25.5


Best Answer

Dear Alex


Can you try if with latest firmware 8.7.5.44 behavior improves?


http://downloads.snom.com/fw/mru-preview/snomPA1-8.7.5.44-SIP-f.bin


Also you can change http://wiki.snom.com/Settings/retry_after_failed_register to reduce the timeĀ 


Best Regards


Alberto

1 Comment

Answer

Dear Alex


Can you try if with latest firmware 8.7.5.44 behavior improves?


http://downloads.snom.com/fw/mru-preview/snomPA1-8.7.5.44-SIP-f.bin


Also you can change http://wiki.snom.com/Settings/retry_after_failed_register to reduce the timeĀ 


Best Regards


Alberto

Login or Signup to post a comment