Display should show whole caller id/name (360) : Helpdesk platform

R

Richard Fragstein

started a topic over 1 year ago

Snom 360:
if a call comes in the display show the caller id and caller name ONLY IN THE FIRST LINE.
In the others lines are other informations; nothing for this call.
So i see not the whole caller id number and name at once.

I want to have that caller ID and caller name by a call are displayed on the whole display and not only in the first line.

Best Answer

S

Sidaty Khalihina said over 1 year ago

Hi,

try to set this setting to off

So you would be able to save space for displaying longer numbers by applying a line break.

Best Regards

Sidaty

R

Richard Fragstein

said over 1 year ago

THANKS that was the problem, now it is fine!

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Sidaty Khalihina

said over 1 year ago

Thank you for the update. I am glad the problem is solved. In case there is anything else we can help you with, please let us know.

S

Sidaty Khalihina

said over 1 year ago

Answer

Hi,

try to set this setting to off

So you would be able to save space for displaying longer numbers by applying a line break.

Best Regards

Sidaty

Alberto Sagredo Castro

said over 1 year ago

Dear Richard

Which Firmware are you using on Snom 360 phone?

BR

Alberto

R

Richard Fragstein

said over 1 year ago

Dear Alberto
It is Firmware-Version: snom360-SIP 8.7.3.25

Regards
Richard

Alberto Sagredo Castro

said over 1 year ago

HI Richard

Can you test our latest firmware for snom 360 if it happens the same to you?

http://downloads.snom.com/fw/snom360-8.7.3.25.9-SIP-f.bin

BR

Alberto

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Richard Fragstein

said over 1 year ago

Hi Alberto
It happens the same
Line 1: caller Information
Lines 2-6: a symbol: "bell"
BR
Richard

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