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M300 Outbound Transfer

The Snom M300 is unable to transfer an outbound call or retrieve a call from hold. When you hit the hold or transfer buttons it places the callee on hold but the handset display does not change. This works correctly on an inbound call. I am using an Asterisk platform. I have also upgraded the firmware to version 324 with no change.


Best Answer
In the M300 Web UI, go to "Servers" settings and disable SIP Session Timers for the Registrar Server settings that are affected by this issue. This should resolve the issue.

Answer
In the M300 Web UI, go to "Servers" settings and disable SIP Session Timers for the Registrar Server settings that are affected by this issue. This should resolve the issue.

1 person likes this

Thank you. That did resolve the issue.

Mr. Bagar,



Glad that we could be of assistance and that your issue has been resolved.



Regards,



Snom Support