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Sivarajah Thanush

started a topic over 1 year ago

Bonjour,

j'ai un souci chez plusieurs client lors d'un appel et transférer vers un Snom D715, 

le serveur est 3CX V11 ou V14

Quel modification y-a-t-il a apporter??

Je pense qu' il aurait une option à cocher sur l'interface snom D715

Pourriez vous m'aider pour cela ? merci

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Best Answer

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Norman Schwirske said over 1 year ago

Sent again, 2 times.

Please login into your Helpdesk account and check your profile.

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Norman Schwirske

said over 1 year ago

Answer

Sent again, 2 times.

Please login into your Helpdesk account and check your profile.

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Sivarajah Thanush

said over 1 year ago

You can send one more time please

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Norman Schwirske

said over 1 year ago

Last message was sent:

20 hours ago (Tue, 11 Oct at 2:48 PM)

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Sivarajah Thanush

said over 1 year ago

I check my spam folders
I don't receive any mail..

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Norman Schwirske

said over 1 year ago

Please check your Spam folders in your inbox, otherwise use your credentials and login directly into the Ticket System helpdesk.snom.com. 

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Sivarajah Thanush

said over 1 year ago

non , nothing 

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Norman Schwirske

said over 1 year ago

Hi Sivarajah,

sorry for confusing you. i did not see, there is already a ticket for your issue.

We are waiting there for an answer. Don't you receive any mails from helpdesk@snom.com?

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Sivarajah Thanush

said over 1 year ago

My concern is that I can not transfer a call to a snom300 or snom320 , TO a Snom D715

Has a setting more to add ??

Thank you

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Sivarajah Thanush

said over 1 year ago

My Problem is that I can not transfer a call to a Snom D715 .. as a snom300 or snom320Y Has a setting more to add ?? PleaseThank you

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Norman Schwirske

said over 1 year ago

We already opened a ticket to resolve this issue.