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Souci de transfert vers un snom D715

Bonjour,


j'ai un souci chez plusieurs client lors d'un appel et transférer vers un Snom D715, 

le serveur est 3CX V11 ou V14

Quel modification y-a-t-il a apporter??

Je pense qu' il aurait une option à cocher sur l'interface snom D715


Pourriez vous m'aider pour cela ? merci


Best Answer

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We already opened a ticket to resolve this issue.


My Problem is that I can not transfer a call to a Snom D715 .. as a snom300 or snom320Y Has a setting more to add ?? PleaseThank you


My concern is that I can not transfer a call to a snom300 or snom320 , TO a Snom D715


Has a setting more to add ??


Thank you

Hi Sivarajah,


sorry for confusing you. i did not see, there is already a ticket for your issue.

We are waiting there for an answer. Don't you receive any mails from helpdesk@snom.com?

non , nothing 

Please check your Spam folders in your inbox, otherwise use your credentials and login directly into the Ticket System helpdesk.snom.com. 

I check my spam folders
I don't receive any mail..


Last message was sent:


20 hours ago (Tue, 11 Oct at 2:48 PM)


You can send one more time please

Answer

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