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Off hook forward calls to receptionist

Hi, I am looking to use a Snom d715 in a lobby setting where a person looking to come into the suite (for a delivery, interview, etc) would pick up the handset and it would automatically dial our main number to allow the person to select the proper department.


I read through the manual and I could program a key to handle this but I was looking to do this without requiring the user to push a button. They would just need to pick up the handset and it would automatically dial the main number.


Thanks in advanced for any help--Don


Best Answer

Hi Don


You could change behavior on some keys .


Take a look here -> http://wiki.snom.com/Category:Function_Keys


and also to this option -> http://wiki.snom.com/Settings/key_speaker_remapped


Hope this helps


BR

Alberto


You could configure the Off Hook Action URL on the D715 to make the phone dial the main number

http://wiki.snom.com/Category:HowTo:Action_URL

http://wiki.snom.com/Settings/action_offhook_url


example URL: http://phones IP address/command.htm?number=8003456789


example setting configuration:action_offhook_url=http://phones IP address/command.htm?number=8003456789

Hi Sean, thanks for the reply. I went to the Advanced URL Settings page and for the field 'On offhook:' I tried both of these lines and neither worked, but I'm not sure I'm entering the lines correctly.


action_offhook_url=http://Phone IP/command.htm?number=1234567890 

<action_offhook_url=http://Phone IP/command.htm?number=1234567890>

http://Phone IP/command.htm?number=1234567890

<http://Phone IP/command.htm?number=1234567890>


Is there something I'm missing or entering incorrectly?


Thanks--Don

HI Don


If you are provisioning you must use the xml tags for that


If not you just enter as follows on /action.htm url page.


http://127.0.0.1/command.htm?number=1234567890




Hi Alberto, Thank You for your reply, I was able to get it configured. I wasn't watching the phone close enough to notice that it was looking for a username & password that could log into the domain for authentication. Once I entered that, then the off hook works as expected.


One other question, is there a way to set the speaker to auto call the same number? So when the handset is on hook and I walk up and press the speaker button, it would turn the speaker on and auto dial a specified number?


Thanks--Don

Answer

Hi Don


You could change behavior on some keys .


Take a look here -> http://wiki.snom.com/Category:Function_Keys


and also to this option -> http://wiki.snom.com/Settings/key_speaker_remapped


Hope this helps


BR

Alberto

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