SNOM PA1 connecting to AWS : Helpdesk platform

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SNOM PA1 connecting to AWS

Sean Stanley

started a topic over 3 years ago

I am watching traffic on a brand new SNOM PA1 and I noticed that the box repeatedly is connecting to Amazon web services. I can't connect to the PA1's web interface, the red light is solid, green is unlit.

Any idea why the box is hitting AWS? Software update?

Thanks

Sean

Best Answer

Alberto Sagredo Castro said over 3 years ago

Hi Sean

You are right. Our phones connect firstable to our redirect service.

Please take a look to understand better this behavior.

http://wiki.snom.com/Features/Auto_Provisioning/Bootup

BR

Alberto

3 Comments

Sean Stanley

said over 3 years ago

the IP in question is for provisioning.snom.com....I assume this is the default setting that comes on the box itself.

Alberto Sagredo Castro

said over 3 years ago

Answer

Hi Sean

You are right. Our phones connect firstable to our redirect service.

Please take a look to understand better this behavior.

http://wiki.snom.com/Features/Auto_Provisioning/Bootup

BR

Alberto

Sync Account

said over 3 years ago

Dear Sean,

if you want you can disable the connections to provisioning.snom.com removing the "redirection" keyword from the following setting: http://wiki.snom.com/Settings/provisioning_order