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Failure to Provisioning Snom 370

Hi there, 


When i try to provision a Snom 370 with an identity that was used on a Snom 760, i get the following error "fehler telefon mit ip 0.0.0.0 kann nicht dekonfiguriert werden snom 370". 


This is at least the 10th case, that i have like this. 


The phone already has an IP address assigned and the 760 was factory reset so the're were no conflict .


Thanks in advance for the help. 


Best Answer

Hi Arrigo


Does That message you are mentioning appear on phone screen? .As you are mentioning they are provisioned, we might take a look to that files. Do not publish here. I can convert this topic to ticket if neccesary.


BR


Alberto




OK. Arrigo


I have converted this to ticket and we follow up there

Hi Alberto, 


Thank you for the answer. Yes,  i am getting this error on the phone screen. Lets go ahead and convert this into a ticket then. 

Answer

Hi Arrigo


Does That message you are mentioning appear on phone screen? .As you are mentioning they are provisioned, we might take a look to that files. Do not publish here. I can convert this topic to ticket if neccesary.


BR


Alberto



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