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Failure to Provisioning Snom 370

Hi there, 


When i try to provision a Snom 370 with an identity that was used on a Snom 760, i get the following error "fehler telefon mit ip 0.0.0.0 kann nicht dekonfiguriert werden snom 370". 


This is at least the 10th case, that i have like this. 


The phone already has an IP address assigned and the 760 was factory reset so the're were no conflict .


Thanks in advance for the help. 


Best Answer

Hi Arrigo


Does That message you are mentioning appear on phone screen? .As you are mentioning they are provisioned, we might take a look to that files. Do not publish here. I can convert this topic to ticket if neccesary.


BR


Alberto




Answer

Hi Arrigo


Does That message you are mentioning appear on phone screen? .As you are mentioning they are provisioned, we might take a look to that files. Do not publish here. I can convert this topic to ticket if neccesary.


BR


Alberto



Hi Alberto, 


Thank you for the answer. Yes,  i am getting this error on the phone screen. Lets go ahead and convert this into a ticket then. 

OK. Arrigo


I have converted this to ticket and we follow up there

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