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Snow 710 distinctive ringtones bellcore-r2

 

I have a problem with distinctive ringtones on a Snom 710, firmware: snom710-8.7.5.44-SIP-r.bin

 

When an internal call is made, the called phone will ring, but silently.

I would like to hear a different ringtone then the default ringtone when an internal call is being made.

 

The phone receives an INVITE with the following line:

Alert-Info: bellcore-r2

(This cannot be changed due to system-reasons)

 

I have set the following settings:

 

Setup > Advanced > Audio > Alert Info playback: on (default)

(When I change this to "off" I will hear a ringtone, but it is the default one)

Setup > Preferences > Alert-Info Ringer: Alert Internal Text: bellcore-r2

(the default value is: alert-internal)

Setup > Preferences > Alert-Info Ringer: Alert Internal Ringer: Ringer 2

 

Are there more settings that I should change?

Or is it perhaps a known problem with this phone?



Best Answer

Dear Jeff,

The SIP Alert-Info header must look like this in order to work:

Alert-Info: <http://www.notused.com>;info=alert-event

Answer

Dear Jeff,

The SIP Alert-Info header must look like this in order to work:

Alert-Info: <http://www.notused.com>;info=alert-event

Hi Luca,

Thank you for your reply.

Too bad that this is the only solution.
Other phonebrands can check the contents of the Alert-Info field and compare that to a setting field in the phone. I our case the setting in the other brand phones is: bellcore-r2


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