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Snom D715 no incomming voice

Hello


we have the Snom D715, the outgoing calls work fine, each party can hear the other.


As soon someone calls us we can´t hear them but they can hear us..


is there some solution? thx


Hi,

could you try to set this setting to off!

http://wiki.snom.com/wiki/index.php/Settings/user_srtp


BR

Hello. If you refer to RTP/SAVT option it´s already OFF


Do oyu have any other suggestions? Thank you very much



No, I meant this: "RTP Encryption"

 

Thank you again. I´ve disabled the RTP encryption but again the same. When I call from the snom everything is fine but when someone calls me to Snom then I can´t hear them.

The sip provider is sipgate.de if it does make any difference to you. thx

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