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Snom D375 + Plantronics CS351N + EHS Advanced

 We have problem with Snom D375 + Plantronics CS351N + EHS Advanced.

We are not able to answer the call via the head set. The same setup in combination with a snow 320 works as expected.


We have already tried to set different soundcard_event_map settings, but it didn't solve the issue.


Might it be that the ext plug of the Snom D375 isn't connected as it was covered by a plastic cap?


Best Answer
The firmware version is:
Firmware-Version: snomD375-SIP 8.9.3.15
I've just installed firmware: snomD375-8.9.3.39-SIP-r.bin
Result: problem gone.

 


Hello Joop,


could you please tell us which fw version are you using ?


Thanks!

Answer
The firmware version is:
Firmware-Version: snomD375-SIP 8.9.3.15
I've just installed firmware: snomD375-8.9.3.39-SIP-r.bin
Result: problem gone.

 

So the update does the trick. Thnaks for your reply.

best  regards

 

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