"The best business telephones in the world."

L

Luis Ramirez

started a topic about 4 years ago

When a user stars a conference in his Snom 720 and press mute, all the participants became mute.  Is there any way yo avoid that?  

---

Best Answer

S

Sync Account said about 4 years ago

Hello Luis,

we reproduced the issue an logged a request to our dev. team ( internal tracking id: #SCPP-7387).

As a workaround you can configure the allow_rtp_on_mute=on setting.

Thanks for reporting the issue.

---

B

Brice Imbault

said about 4 years ago

Hello,

Which Ipbx do you use?
Which firmware on the phone?

Thanks

 

L

Luis Ramirez

said about 4 years ago

Hello:

The firmware is snom720-SIP 8.7.5.35 and the pbx is Asterisk.

Best regards

S

Sidaty Khalihina

said about 4 years ago

I didn't find any similar issue in our bug tracking system.
could you give this new firmware a try and let us know if the issue still persists.
the firmware can be found under: http://wiki.snom.com/Firmware/V8_7_5_44

Best regards
Sidaty

 

S

Sync Account

said about 4 years ago

Answer

Hello Luis,

we reproduced the issue an logged a request to our dev. team ( internal tracking id: #SCPP-7387).

As a workaround you can configure the allow_rtp_on_mute=on setting.

Thanks for reporting the issue.