We have a snom m9 base + 3 DECT in our office; in the base configuration, under "time/language" I set up Italia, Italy, GMT+1...and I tried 3 NTP server: 192.53.103.103, 188.40.67.131 (ntp.snom.com), time.windows.com... Retrieval seems like correct but error in GMT evaluation because all our DECT had wrong date and time.
There is no terminal access via SSH to the Base stations. If the Base and handsets are not getting NTP updates, you can try and factory reset the M9 Base and handsets to see if that resolves the issue.
Is there a difference in time between the M9 base (logs etc) and the time displayed on the M9 handsets by any chance?
M
Mauro Bottero
said
over 4 years ago
No, base log and cordless had the same time...is there a way to know if base can connect to the NTP server? i try connecting via SSH to base, but port 23 is close
thanks
bye bye
S
Sean Collins
said
over 4 years ago
Answer
There is no terminal access via SSH to the Base stations. If the Base and handsets are not getting NTP updates, you can try and factory reset the M9 Base and handsets to see if that resolves the issue.
Mauro Bottero
We have a snom m9 base + 3 DECT in our office; in the base configuration, under "time/language" I set up Italia, Italy, GMT+1...and I tried 3 NTP server: 192.53.103.103, 188.40.67.131 (ntp.snom.com), time.windows.com... Retrieval seems like correct but error in GMT evaluation because all our DECT had wrong date and time.
Fw is latest version
attached the xml configuration file...
How can I fix it?
thanks
bye
There is no terminal access via SSH to the Base stations. If the Base and handsets are not getting NTP updates, you can try and factory reset the M9 Base and handsets to see if that resolves the issue.
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Sorted by Oldest FirstSean Collins
Is there a difference in time between the M9 base (logs etc) and the time displayed on the M9 handsets by any chance?
Mauro Bottero
No, base log and cordless had the same time...is there a way to know if base can connect to the NTP server? i try connecting via SSH to base, but port 23 is close
thanks
bye bye
Sean Collins
There is no terminal access via SSH to the Base stations. If the Base and handsets are not getting NTP updates, you can try and factory reset the M9 Base and handsets to see if that resolves the issue.
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