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Display Name mismatched charachters

Hello, 

I'm experiencing mismatched characters displayed on snom 710,

Phone language is set to Hebrew.

When typing  and setting the display name as follows : 

extention name - extention number 

instead the following is displayed : 

extension name extension number -


e.g. 

typed in : 

בדיקה - 316

resulted in 

בדיקה 316 -


typing in english works just fine : 

Test - 316 

displayed properly. 


Thank you very much. 


Nadav.


Best Answer

Bug report opened;


SCPP-7332 "Idle Screen Identity Display Name Cannot Be Formatted as Name+Number When Language is Hebrew"


This issue is still in the hands of our Development team. You will be notified when the issue has been resolved.


Regards,



Snom Technical Support

Hi,

is there a bug report tracker ? 


Answer

Bug report opened;


SCPP-7332 "Idle Screen Identity Display Name Cannot Be Formatted as Name+Number When Language is Hebrew"

firmware is : 
snom710-SIP 8.7.5.35

I haven't tried with previous fw versions.

Which version of firmware is this and did this work in a previous version of firmware to your knowledge?

Yeah I tried that before posting but since my system populates the phones through provisioning server. It populated ext name-ext number In other words it's a work around but it's not one that helps me. Thank you

What if you type in -316 בדיקה  instead of בדיקה - 316 Possibly that gives you the correct view of the display name you are looking for?

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