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Display Name mismatched charachters

Hello, 

I'm experiencing mismatched characters displayed on snom 710,

Phone language is set to Hebrew.

When typing  and setting the display name as follows : 

extention name - extention number 

instead the following is displayed : 

extension name extension number -


e.g. 

typed in : 

בדיקה - 316

resulted in 

בדיקה 316 -


typing in english works just fine : 

Test - 316 

displayed properly. 


Thank you very much. 


Nadav.


Best Answer

Bug report opened;


SCPP-7332 "Idle Screen Identity Display Name Cannot Be Formatted as Name+Number When Language is Hebrew"


What if you type in -316 בדיקה  instead of בדיקה - 316 Possibly that gives you the correct view of the display name you are looking for?

Yeah I tried that before posting but since my system populates the phones through provisioning server. It populated ext name-ext number In other words it's a work around but it's not one that helps me. Thank you

Which version of firmware is this and did this work in a previous version of firmware to your knowledge?

firmware is : 
snom710-SIP 8.7.5.35

I haven't tried with previous fw versions.

Answer

Bug report opened;


SCPP-7332 "Idle Screen Identity Display Name Cannot Be Formatted as Name+Number When Language is Hebrew"

Hi,

is there a bug report tracker ? 


This issue is still in the hands of our Development team. You will be notified when the issue has been resolved.


Regards,



Snom Technical Support

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