Upgrade to 8.7.x: Registrar: allow port number : Helpdesk platform

C

C. Jacobs

started a topic almost 3 years ago

Since firmware 8.7 it does no longer seem to be allowed to have a port number specified in the Identity -> "Registrar" field. At least an upgrade from 8.4.x to 8.7.x changes all identities registrar addresses when they contain a port number: user_host1!: user-host1-illegal-host-port user_host2!: user-host2-illegal-host-port user_host3!: user-host3-illegal-host-port user_host4!: user-host4-illegal-host-port user_host5!: user-host5-illegal-host-port user_host6!: user-host6-illegal-host-port user_host7!: user-host7-illegal-host-port user_host8!: user-host8-illegal-host-port Please allow identities to specify the port number. And supply a better upgrade path when the specified port is the default port number 5060 (just strip the :5060)-part.

Best Answer

S

Sidaty Khalihina said almost 3 years ago

"user user_outbound" this was a typo! Sorry.

I meant: the setting "user_outbound" In the Webuser interface it called "Outbound Proxy"

This will force the phone to send all SIP packets via the speciﬁed communication point with the specified transport protocol.

example:

user_outbound=bluesip.net:5060;transport=udp

S

Sidaty Khalihina

said almost 3 years ago

which 8.7.x is installed on the phones?

BR

C

C. Jacobs

said almost 3 years ago

8.7.5.35
http://downloads.snom.com/fw/snom370-8.7.5.35-SIP-f.bin

from http://wiki.snom.com/Firmware/V8/Release_Notes#Snom_3-series

S

Sidaty Khalihina

said almost 3 years ago

You do not add i.e. transport=tcp to the Registrar. You add only the port number?

Please try to use user_outbound with port number instead of registrar.

We have a customer where the configuration of user_outbound solves his issue.

C

C. Jacobs

said almost 3 years ago

The original (before firmware 8.7.x upgrade) value for the field "Registrar:" was like:

bluesip.net:5060;transport=udp

There is a need to explicitly make sure that the Snom phone uses the udp protocol.

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I don't understand what you do want me to do with the suggestion "user user_outbound", or is that a field name that is only available in 8.7.35 firmware and not in 8.7.3?

To be clear: my issue is that the firmware upgrade breaks the values that were previously configure in the various identities "Registrar:" fields.

C

C. Jacobs

said almost 3 years ago

To be precise: http://downloads.snom.com:80/fw/snom370-8.7.3.25.9-SIP-f.bin is the old firmware.
I will try to upgrade to the April 2016 release: http://downloads.snom.com/fw/mru-preview/snom370-8.7.5.44-SIP-f.bin
Result: That upgrade also did change the "Registrar:" field to:

user-host1-illegal-host-port

S

Sidaty Khalihina

said almost 3 years ago

Answer

"user user_outbound" this was a typo! Sorry.

I meant: the setting "user_outbound" In the Webuser interface it called "Outbound Proxy"

This will force the phone to send all SIP packets via the speciﬁed communication point with the specified transport protocol.

example:

user_outbound=bluesip.net:5060;transport=udp

C

C. Jacobs

said almost 3 years ago

In firmware 8.7.3.25.9 the port and protocol specification in the "Registrar:" (WUI) is still possible.

I have read the Snom firmware change log for 8.7.4 and 8.7.5. In none of the 2 documents is this change documented. Neither can I find the change at http://wiki.snom.com/Firmware/V8/Release_Notes

Would you please dissect the firmware revision number, since which firmware version the change has been made that port numbers and protocol specifications are no longer allowed in

user_host1!:

a.k.a. "Registrar:" in the web user interface (WUI)?

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Note: there is a link error at http://wiki.snom.com/Snom370/Firmware/V8 which points text "Change Log
8.7.5.35" to the change log for 8.7.3 (http://wiki.snom.com/Firmware/V8/Release_Notes/Change_Log_V8_7_3)

S

Sidaty Khalihina

said almost 3 years ago

Hi Jacob,
sorry for the delayed answer.
AFAIK the change has been made starting from the firmware branch 8.7.5.x.
Thank you for pointing us to the link error. This has been corrected now.

BR
Sidaty

koyaanisqatsi

said almost 3 years ago

Hello

Its normal for me to use the (Outbound) Proxy for addressing purpose.

Example
Several AVM Fritz!Box in a lokal network...
First one (a dsl router)
Registrar: fritz.box
Proxy: 192.168.178.1:5060

Second one (an ip-client)

Registrar: fritz.box

Proxy: 192.168.178.2:5060

M

Moishe Grunstein

said almost 3 years ago

I don't see this change in the release notes, this is causing provisioning to fail with many pbx systems, the provisioning templates in many pbx systems for years generated host.domain.com:5060;transport=udp which is now being replaced with user-host1-illegal-host-port we have been downgrading firmware for the paths few months.