370: Smaller font size: 6 identities instead of 4 per home screen : Helpdesk platform

C

C. Jacobs

started a topic over 3 years ago

Since the 8.7.x firmware branch (at least 8.7.5.9) there are only 4 identities shown in the Snom 370 home screen. I wish to see 6 identies in the Snom 370 home screen. A smaller font size will do. Current workaround: reverting back to Snom firmware version 8.4.35. BTW, I am not the only one wishing for a smaller home screen font size: https://helpdesk.snom.com/support/discussions/topics/6000027861.

J

Jan Boguslawski

said over 2 years ago

Hi @all, an update regarding the request and status of ref-ID: SCPP-1471:

The apparent "font-size" change you seem to observe by upgrading to FW 8.7.4.x or 8.7.5.x, esp. on Snom 360 & 370 is not just a bigger font.

In fact its a consequence of a major architecture change, that introduced the so called joined call screen. The joined call screen was intended to unify the UI across all Snom phone models. Before each model had its specific UI. On 360 & 370 it led, beside other effect to an apparent bigger "font-size" and less identities to be shown in idle screen.

Please note:

I) on both FW branches and especially the mentioned models, the joined call screen incl. its UI design changing effects will be kept. This major change is a longstanding legacy that will not be changed!
II) to get back the 8.7.3.x (and before) UI please downgrade to 8.7.3.x or older FW with the help of our FW archive: http://wiki.snom.com/Firmware/V8/Download
III) an option to upload a font exists as documented in our Wiki: http://wiki.snom.com/Settings/upload_font but with described limitation regarding model and scope.

The internal reference ID: SCPP-1471 is completed with III) and there are no plans to any extensions.

Snom 370 FW support, maintenance mode only, will continue on 8.7.5.x but not higher, as for all 3xx models (except 360, due to EoL) the 8xx models (except 820, due to EoL) and Snom MeetingPoint and PA1.

An upcoming new FW 8.9.3.x will bring (besider others) a lot of new functionality and improvements in the given context:

background image URL: http://wiki.snom.com/Settings/custom_bg_image_urltitle bar txt color: http://wiki.snom.com/Settings/titlebar_text_colortext color: http://wiki.snom.com/Settings/text_color

Can already be reviewed / tested with 8.9.3.x release candidate in preparation (change-history pending) under: http://wiki.snom.com/Firmware/V8_9_3_59_102

Suggestion for Snom 360 & 370 users: please consider replacing it with an Snom D375: https://www.snom.com/ip-phones/desk-phones/300-series/

Thank you for your comprehension and cooperation!

Greetings from Berlin,
Jan

S

Sean Collins

said over 2 years ago

Jakub,

The request is still pending a resolution by Development. We do not have an ETA on a fix.

Regards,

J

Jakub Zima

said over 2 years ago

Hello,

do you have any update about the implementation of SCPP-1471?

Best regards,

Jakub Zima

S

Sidaty Khalihina

said over 3 years ago

Hi,
We have already a Feature Request (internal tracking ID: SCPP-1471) for customizing the font.
But for the time beeing I don't know when this will be implemented.
l am going to add your forum post as another client requesting the feature.

thanks