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Snom 821 WLAN setup

Chris O'Neill

started a topic almost 3 years ago

Attempting to set up Snom821 using WLAN feature. I am using a BIGtec BIG120 USB wireless adaptor.

I have followed the Snomwiki instructions to do so i.e uploading the latest firmware version, putting the stick in, scanning the networks, doing the network config for the network that shows up , saving that successfully, pulling out ethernet, rebooting as instructed...

When the phone boots back up, it goes through the usual steps with the IP address, MAC code etc but then it keeps trying to provision, but eventually just goes to to default phone home page with the message "provisioning server failed". Date and time revert to 1/1/1970 00:00.

Any ideas what might be the issue here? The phone works fine when hard wired via ethernet.

Thanks

Chris

Best Answer

Pietro Bertera said almost 3 years ago

Hello,

The error means that the phone cannot reach the provisioning server.

I guess your Wi-Fi network is somehow filter the access to the provisioning server, maybe you have a captive portal installed on the network ?

Best regards,

1 Comment

Pietro Bertera

said almost 3 years ago

Answer

Hello,

The error means that the phone cannot reach the provisioning server.

I guess your Wi-Fi network is somehow filter the access to the provisioning server, maybe you have a captive portal installed on the network ?

Best regards,