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DND active: Caller still hears ringing tone

Hello snom users, 

on a new Snom D765 an the newest firmware version 8.7.5.35 i have a dnd problem. 

I push the dnd button to activate dnd. When another user calls my number, he still hears the ringing tone. My snom does not ring, which is ok, but I want that the call gets the information "temporarily unavailable".


Can you tell me, how to fix this?

Or is it a bug in the firmware?


Thank you for your help!

Philipp


Best Answer

Hello Philipp,


by default the phone, when in DND, replies back to an incoming dialog with a SIP error response.


In this case I guess your PBX is somehow manipulating the SIP exchange. You should look at the PBX configuration


Best regards,

1 Comment

Answer

Hello Philipp,


by default the phone, when in DND, replies back to an incoming dialog with a SIP error response.


In this case I guess your PBX is somehow manipulating the SIP exchange. You should look at the PBX configuration


Best regards,

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