How can we help you today?
Start a new topic

Active phone calls get muted when incoming calls occur


My active phone calls get muted when another phone calls comes in. The active call is still alive but the people on the other side of the line can't hear me anymore.

What to do to fix this?  

It would be very helpful to know what model of phone you are using and what firmware. Also what PBX are you using?


The Phone is a Snom370 with the FW

 What about the PBX?

Is this happening to all phones or just the single 370? IS it happening to any other Snom 370 phones?

Sorry i'm not sure what an bpx is. It's only occuring on that phone.

 The PBX is the phone server.

We havent finished configursting the phone server, but all other phones do work as they should. Exept for that one.
Login or Signup to post a comment