snom PA1 receives a call but I do not hear my voice : Helpdesk platform

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snom PA1 receives a call but I do not hear my voice

Монастырский Владимир

started a topic almost 4 years ago

..while playing multicast music

Best Answer

Norman Schwirske said about 3 years ago

Unfortunately that is a known issue but not fixed yet.

The ticket number is SCPP-7283, please have a look in the change logs in future releases.

We added your feedback and raised the priority of that ticket.

4 Comments

Michael Mears

said about 3 years ago

I am running into this same issue. If not streaming multicast music to the PA1 and I call it, the device goes offhook and I can hear my voice during the page. If I am streaming music to the device and I call it, the music stops, I then hear the page alert tone but my voice for the page never comes through.

Norman Schwirske

said about 3 years ago

Answer

Unfortunately that is a known issue but not fixed yet.

The ticket number is SCPP-7283, please have a look in the change logs in future releases.

We added your feedback and raised the priority of that ticket.

Michael Nöther

said almost 3 years ago

Hallo Support-Team,

bei mir Taucht mit der Firmware snomPA1-SIP 8.7.5.44 das gleiche Problem auf.

Gibt es hier schon eine Lösung?

Vielen Dank!

Sidaty Khalihina

said almost 3 years ago

Hell Michael,
No, unfortunately the issue is still open. Please refer to the answer above given by Norman Schwirske!

Best Regards!