Snom m9 not receiving calls : Helpdesk platform

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Snom m9 not receiving calls

Anny Au

started a topic almost 5 years ago

I have just set up the snom m9 but it does not seem to be receiving calls.

The line is fine as it is able to dial out.

After contacting the service provider they mentioned that it may be a setting within the phone that is blocking incoming calls but were unable to tell me what setting i need to change??

Best Answer

Sync Account said almost 5 years ago

Hello Anny,

On the M9 there isn't such setting.. You should check the SIP trace if the phone is receiving the request or not.

1 Comment

Sync Account

said almost 5 years ago

Answer

Hello Anny,

On the M9 there isn't such setting.. You should check the SIP trace if the phone is receiving the request or not.