It would be helpful to have a bit more info. What firmware? What PBX? Is the phone registered?
J
José Del Romano
said
almost 5 years ago
firmware is 8.7.5.35 sip works: I can do conversations via the speaker... It seems like it does not recognize when I pick up the handset.
J
José Del Romano
said
almost 5 years ago
Here are the settings of the handset... maybe I'm forgetting something...
idle_offhook!: off
offhook_dial_prompt!: on
disconnect_on_onhook!: on
offhook_accept_calls!: on
A
Alan E. Hennis
said
almost 5 years ago
When you lift the handset does the phone go off hook? This will determine if the hook switch is functioning.
Have you tried the handset and cord on a different phone? This will determine if the handset and cord are functional.
I have seen times when the handset is plugged into the headset jack.
J
José Del Romano
said
almost 5 years ago
Lifting the handset does not trigger any reaction on the phone. The handset itself is working: tested on my old snom 320... I think is the hook switch!
José Del Romano
Hello...
I just purchased a snom d725 and when I pick up the handset nothing happen...
Did I misconfigured something or should I bring the phone back to the vendor?