Call pickup wrong callerid (right caller id briefly)
N
Nadav Caridi
started a topic
almost 5 years ago
Hello !
Using Snom 720 with Freepbx 13.
I'm facing a problem when picking up a call from blf or with feature code ** the displayed caller ID won't change to the outside caller ID . I'm using snom 720 phones and I've setup trustrpid=yes and sendrpid=pai so the scenario is as follows : 1. a call rings in ext a (412) 2. ext b picks up (**412) 3. ext b's display shows the right caller id and then instantly switches the caller id to the name and number of ext a (e.g. Simon 412)
I've also tried setting =>advance settings => sendrpid=pia / yes in advanced settings + I've also tried adding : trustrpid=yes sendrpid=pia in sip_general_custom.conf
any input / Help is much appreciated.
Best Answer
S
Sync Account
said
almost 5 years ago
Hello,
this isn ansterisk issue / behaviour: asterisk doesn't update the caller-id after the pickup.
What firmware are you running on the 720? We have noticed that anything after 8.7.3.25 seems to have a bug that causes the the problem you are describing.
N
Nadav Caridi
said
almost 5 years ago
Hi, I'm using
snom720-SIP 8.7.3.25.5
is this version affected by the bug you're describing ?
Which version is working properly ?
Thank you .
N
Nadav Caridi
said
almost 5 years ago
Also does this affect 821's firmware ?
N
Nadav Caridi
said
almost 5 years ago
just tried this with 2 snom 821
downgraded to fw
snom821-SIP 8.7.3.10
same behavior, caller id shows the outside cid briefly and then Extension number + names comes up instead.
Thanks for any help.
S
Sync Account
said
almost 5 years ago
Answer
Hello,
this isn ansterisk issue / behaviour: asterisk doesn't update the caller-id after the pickup.
Nadav Caridi
Hello !
Using Snom 720 with Freepbx 13.
I'm facing a problem when picking up a call from blf or with feature code ** the displayed caller ID won't change to the outside caller ID .
I'm using snom 720 phones and I've setup trustrpid=yes and sendrpid=pai
so the scenario is as follows :
1. a call rings in ext a (412)
2. ext b picks up (**412)
3. ext b's display shows the right caller id and then instantly switches the caller id to the name and number of ext a (e.g. Simon 412)
I've also tried setting =>advance settings => sendrpid=pia / yes in advanced settings
+ I've also tried adding :
trustrpid=yes
sendrpid=pia
in
sip_general_custom.conf
any input / Help is much appreciated.
Hello,
this isn ansterisk issue / behaviour: asterisk doesn't update the caller-id after the pickup.
- Oldest First
- Popular
- Newest First
Sorted by Oldest FirstAlan E. Hennis
Nadav Caridi
Hi,
I'm using
snom720-SIP 8.7.3.25.5
is this version affected by the bug you're describing ?
Which version is working properly ?
Thank you .
Nadav Caridi
Also does this affect 821's firmware ?
Nadav Caridi
just tried this with 2 snom 821
downgraded to fw
snom821-SIP 8.7.3.10
same behavior, caller id shows the outside cid briefly and then Extension number + names comes up instead.
Thanks for any help.
Sync Account
Hello,
this isn ansterisk issue / behaviour: asterisk doesn't update the caller-id after the pickup.
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