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Call pickup wrong callerid (right caller id briefly)

Hello ! 

Using Snom 720 with Freepbx 13. 

I'm facing a problem when picking up a call from blf or with feature code ** the displayed caller ID won't change to the outside caller ID . 
I'm using snom 720 phones and I've setup trustrpid=yes and sendrpid=pai
so the scenario is as follows : 
1. a call rings in ext a (412)
2. ext b picks up (**412) 
3. ext b's display shows the right caller id and then instantly switches the caller id to the name and number of ext a (e.g. Simon 412)

I've also tried setting =>advance settings => sendrpid=pia / yes in advanced settings 
+ I've also tried adding : 
trustrpid=yes
sendrpid=pia
in 
sip_general_custom.conf

any input / Help is much appreciated.


Best Answer

Hello,


this isn ansterisk issue / behaviour: asterisk doesn't update the caller-id after the pickup.


What firmware are you running on the 720? We have noticed that anything after 8.7.3.25 seems to have a bug that causes the the problem you are describing.

 

Hi, 
I'm using 


snom720-SIP 8.7.3.25.5

is this version affected by the bug you're describing ? 

Which version is working properly ? 


Thank you . 


Also does this affect 821's firmware ? 

just tried this with 2 snom 821

downgraded to fw 


snom821-SIP 8.7.3.10


same behavior, caller id shows the outside cid briefly and then Extension number + names comes up instead. 


Thanks for any help. 


Answer

Hello,


this isn ansterisk issue / behaviour: asterisk doesn't update the caller-id after the pickup.

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