Phones running 8.7.5.35 showing time 1 hour off : Helpdesk platform

A

Alan E. Hennis

started a topic almost 4 years ago

We have upgraded some phones to 8.7.5.35. Mostly Snom 720. We are noticing that they will show the time 1 hour ahead. Time zone, ntp all seems to set correctly. Anyone seeing this?

Regards,

Alan

Best Answer

S

Sync Account said over 3 years ago

Hello,

About the analog clock is a known issue.. not fixed yet.

P

Paul Norman

said almost 4 years ago

No issues here...

Using 8.7.5.35 on several Snom 760's and a few D715's. You sure your NTP server isn't the issue?

C

Chris Popp

said almost 4 years ago

I'm having the exact same issue....

Mar 8 14:45:08 [ERROR ] PHN: TPL: Socket Error: 317/50/connected, Tls error, closing
Mar 8 14:45:08 [NOTICE] CFG: read_xml_settings: found firmware-settings XML header
Mar 8 14:45:08 [NOTICE] CFG: read_xml_settings: found one byte encoding: 1
Mar 8 15:45:09 [NOTICE] PHN: DST start 03.02.2016 02:00:00 end 06.11.2016 02:00:00 offset 3600
Mar 8 15:45:09 [NOTICE] CFG: Std-Settings stored
Mar 8 15:47:07 [NOTICE] PHN: Executing timer driven automatic settings refresh
Mar 8 15:47:07 [NOTICE] PHN: Setting automatic settings refresh timer with 120 seconds
Mar 8 15:47:07 [NOTICE] PHN: Setting server prio 1, type redirection, url: >
Mar 8 15:47:07 [NOTICE] PHN: Fetching URL:
Mar 8 15:47:07 [NOTICE] CFG: read_xml_settings: found setting-files XML header
Mar 8 15:47:07 [NOTICE] CFG: read_xml_settings: found one byte encoding: 1

S

Sync Account

said almost 4 years ago

Are you seeing this issue into the XML dialscreen clock or into the normal screen ?

F

Fabian Zimbalev

said over 3 years ago

Hello,

just found this thread, seems like we have the same issue.
There´s an analog watch on the start screen, which currently shows 1:30 pm.
I had a look on the settings and there was the "date and time" tab. It sais that it´s 3:30 pm which is the right time for me.
Looks like the watch on the start screen is not showing the same time as the time setting does.
Using firmware version 8.7.5.35 and I have the same problem on 8.7.5.17
Is there already a fix ?

Best regards,
Fabian Zimbalev

S

Sync Account

said over 3 years ago

Answer

Hello,

About the analog clock is a known issue.. not fixed yet.

F

Fabian Zimbalev

said over 3 years ago

Hi,

ok, thank you for the information.
How to change the analog clock to a digital ?

Best regards,
Fabian Zimbalev

S

Sync Account

said over 3 years ago

You need to change the Idle screen using the DigitalClock tag: http://wiki.snom.com/Category:HowTo:Idle_Screen