"The best business telephones in the world."

I want to set up a common address book, so thought I would use the feature that can use a hosted XML file, and assigned to function key P6 as an Action URL

The Directory appears when pressing the button and I can scroll up and down the list,  but I dont know what to do to make it dial.  There is no response from pressing the TICK button.

I use a Snom 300 handset fw. 8.7.5.35

and here is my code.  I have tried several examples and all have same issue,  with and without the SoftKeyItem group

<?xml version="1.0" encoding="UTF-8"?>
<SnomIPPhoneDirectory>
<Title>PhoneList - Snom</Title>
<DirectoryEntry>
<Name>Friend, First</Name>
<Telephone>555-456-7890</Telephone>
</DirectoryEntry>
<DirectoryEntry>
<Name>Person, Second</Name>
<Telephone>555-654-0987</Telephone>
</DirectoryEntry>
<SoftKeyItem>
<Name>F1</Name>
<Label>Dial</Label>
<SoftKey>F_ENTER</SoftKey>
</SoftKeyItem>
</SnomIPPhoneDirectory>

removing the hiphen doesnt make any difference, still wont dial

thanks

 The following works just fine for me using a Snom D715 running 8.7.5.35:

<?xml version="1.0" encoding="utf-8"?>
<SnomIPPhoneDirectory>
<Title>PhoneList - Snom</Title>
<DirectoryEntry>
<Name>Friend, First</Name>
<Telephone>555-456-7890</Telephone>
</DirectoryEntry>
<DirectoryEntry>
<Name>Person, Second</Name>
<Telephone>555-654-0987</Telephone>
</DirectoryEntry>
<SoftKeyItem>
<Name>F1</Name>
<Label>Dial</Label>
<SoftKey>OFFHOOK</SoftKey>
</SoftKeyItem>
</SnomIPPhoneDirectory>

thanks,  though i think the Softkey details need to be revised for the Snom 300 as it doesnt have soft keys.

There is no online help what to do here.

Paul, thanks.

I had one old handset in the cupboard, still on 7.3.30, and tried it out. The Tick Button does make it dial out.

So there is either a fault in the 8.x firmware, or the XML structure requires revision. I have submitted a support ticket

Have you tried v8.7.5.25 or v8.7.5.19?

I doubt very much that the XML structure requires revision, Snom firmware can be a nightmare when trying to find a stable version.

I also noticed a lot of the old links no longer work, not sure how you submit a bug report these days... Open a support ticket maybe?

http://wiki.snom.com/Main_Page

----

For everything VoIP

[url=http://www.ukvoipforums.com]www.ukvoipforums.com[/url]

I opened a ticket and started a dialogue with SNOM.  will update this when resolved.

I solved it,  after a myriad of changing firmware, factory resets and restoring settings.

My phone was only active on Identity 4.

Once I reconfigured my account on identity 1, pressing the tick button dials out.

Whether there is another setting or not that impacts this, i dont know, and dont care :)

Now I can move on.