Snom 370, BLF and Asterisk : Helpdesk platform

J

Jens Bürger

started a topic about 3 years ago

Hello everyone,

I have a Snom 370, currently running on firmware 8.7.5.17 and I want to use BLF with Asterisk.

I followed the instructions in the Snom wiki. The problem is that the phone always uses the wrong identity (namely identity 1) when setting up the subscription, but the Asterisk server providing BLF is configured as identity 2.

I can choose identity on the function keys configuration page but when I press apply and the page is reloaded, it is switched back to the first identity.

Furthermore, on the SIP subscriptions page I see that the wrong identity is used.

Any hints on this?

Best Answer

J

Jens Bürger said almost 3 years ago

I'm not sure what you mean by this, as in my case I configure the phone manually. But I checked the actual configuration and it seems to be working actually.

I did a factory reset some time ago because there was a problem withe line key LEDs (this was discussed in another thread here), so I assume this issue got resolved by that.

Pietro Bertera

said almost 3 years ago

Are you sure the change isn't deployed via provisioning ?

J

Jens Bürger

said almost 3 years ago

Answer

I'm not sure what you mean by this, as in my case I configure the phone manually. But I checked the actual configuration and it seems to be working actually.

I did a factory reset some time ago because there was a problem withe line key LEDs (this was discussed in another thread here), so I assume this issue got resolved by that.