We have Snom D715 phones and have noticed that they randomly go into an unregistered state, forcing the user to log off and back on again. The environment is Lync 2013 the phones are running firmware 126.96.36.199. It seems to happen more often if the phone is not used for a long period of time.
Has anyone seen this before?
We have been unable to resolve this issue.
Yes we see the issue on phones running 188.8.131.52. Our issue may be slightly different because all of our phones will unregister at the same time and then 3-8 seconds later register automatically. If some one is in a call they will disconnect.
I believe I've tried the latest firmware, but I'll need to confirm. We do have 2 srv records with priority and weight (0 & 10). It would be difficult to run debug because its very intermittent. I will note that it does seem to be more common for the Domain Admins / CSAdmins
I have started deploying 184.108.40.206 UC. I will post here if the issue continues.